FAQs

Check out our Frequently Asked Questions about buying or leasing a quality used car

Durban North Auto Sales Frequently Asked Questions

  1. Where is Durban North Auto Sales located?

    We’re based in Durban North, close to Umhlanga. Customers from Westville, Kloof, Hillcrest, Pietermaritzburg, Ballito, Salt Rock and Kokstad often visit us for quality used cars.

  2. Do you deliver cars across South Africa?

    Yes, we deliver anywhere in SA. From Johannesburg and Pretoria to Cape Town and the Eastern Cape, we arrange safe, insured transport to your door.

  3. I’m in Johannesburg. Can I buy a car online and have it delivered?

    Absolutely. Many Gauteng customers buy remotely. We handle paperwork digitally and deliver the vehicle safely to you.

  4. Can I make collecting my car a weekend trip?

    Yes. Many JHB customers collect their car in Durban and enjoy a weekend at Ballito or Salt Rock. We’ll even suggest great places to stay.

  5. What car brands do you sell?

    We stock all major brands including Toyota, VW, Ford, Hyundai, Kia, Honda, Jeep, Nissan, BMW, Mercedes and Audi.

  6. How many cars do you usually have in stock?

    We typically carry up to 100 vehicles, carefully selected to avoid lemons. This means more choice and more peace of mind.

  7. Are your used cars inspected before sale?

    Yes, every car undergoes a full mechanical check and roadworthy test. We only sell reliable, roadworthy vehicles.

  8. Do your cars come with service history?

    Most have full service histories, and many still carry factory warranties or service plans. We’ll confirm details on each car.

  9. What warranties do you offer on used cars?

    All cars come with a 6-month CPA warranty against defects. Many also include balance-of-factory warranties.

  10. Can I get an extended warranty or service plan?

    Yes, we offer extended warranties, service plans and roadside assistance options for extra peace of mind.

    Buying Process

  11. How do I buy a car from DNAS?

    Browse our stock online or in person, choose your car, complete the paperwork, and we’ll arrange delivery or collection.

  12. Can I buy a car without visiting the dealership?

    Yes, we can complete everything online, including finance and paperwork, and then deliver nationwide.

  13. Can I test drive before I buy?

    Of course. Visit us in Durban North to test drive, or request a video walk-around if you’re out of town.

  14. What documents do I need?

    Bring your SA ID, driver’s licence, proof of address, and recent payslips or bank statements if applying for finance.

  15. Do you help with finance applications?

    Yes, we work with major banks to arrange finance. Our F&I manager handles the process for you.

  16. Do I need a deposit for finance?

    Not always. Some deals are approved with no deposit, but a deposit often lowers your monthly instalments.

  17. Do you accept trade-ins?

    Yes, we’ll appraise your current car and use it as part of your deal. We even collect trade-ins when delivering your new car.

  18. Will you buy my car for cash?

    Yes. We buy cars outright for cash, handle all paperwork, and pay promptly.

  19. Do you register and licence the car for me?

    Yes, we handle registration, licence discs, plates and NaTIS transfers. You drive away road-ready.

  20. How long until I get my car after purchase?

    Cash deals can be completed in 1 to 3 days. Finance deals usually take 3 to 5 working days, plus delivery time if outside KZN.

    Rent to Own

  21. What is Rent to Own?

    It’s a way to drive a car without bank finance. You pay a fixed monthly rental, and at the end the car becomes yours.

  22. Who qualifies for Rent to Own?

    It suits people with bad credit, blacklisting, under debt review or no bank finance approval, as long as you can afford the monthly payment.

  23. What areas qualify for Rent to Own?

    We offer Rent to Own within roughly 50 to 100 km of Durban North, including Durban, Umhlanga, Hillcrest, PMB, Ballito and Salt Rock.

  24. Do you offer Rent to Own outside KZN?

    No. Rent to Own is only available within our KZN service area. Outside KZN, we offer bank finance or cash sales.

  25. What cars are available on Rent to Own?

    Options change monthly but usually include hatchbacks, sedans, SUVs and bakkies from brands like Toyota, Hyundai, Nissan, Ford, VW, Honda, BMW and Audi.

  26. What deposit is needed for Rent to Own?

    Deposits vary but are usually lower than bank finance. A security deposit may also apply, explained upfront.

  27. Do I own the car at the end?

    Yes, once all payments are complete, the car is transferred into your name.

  28. Can Rent to Own help rebuild my credit?

    Yes, paying on time improves your record and can help you qualify for bank finance later.

  29. How is Rent to Own different from car rental?

    Car rental is short-term use. Rent to Own is long-term. You rent monthly until the car becomes yours.

  30. What happens if I miss a payment?

    Talk to us immediately. We’ll try to find a solution. Our goal is to keep you on the road, not take the car back.

How can we help you?